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Training Specialist - 283633
Duties include planning, developing, and implementing training activities throughout the credit union to create a sales culture where we exceed member expectations. Also expected to identify training needs, review training resources available and implement training activities. Will monitor staff performance and report results to supervisors. Must work with management and report to management. Complete duties as required, in a manner that contributes to achieving operational objectives of Skyward Credit Union.
Member Service Representative - 283630
Accurately and efficiently process transactions such as customer deposits and cashing checks. Assist members with inquiries and/or problem resolution in a professional and composed manner and escalate to manager as appropriate. Ability to open basic accounts without supervision and process loan applications. Increase the brand value of Skyward Credit Union to its membership by offering financials solutions to existing members.