Debit and Credit Cards
Manage your card.
Do you have a lost or stolen Skyward card? Learn how to disable your card and report it stolen. Going places? See how to add travel alerts. Plus, information for the Kansas Consumer Credit Counseling Services to get assistance in gaining financial stability while using consumer credit.
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Debit Cards
Lost/Stolen Cards
If your Skyward Debit or ATM card is lost or stolen, you can block your card via:
- Online Banking under Services: Card Management
- Or phone, call us at 833-759-1941
Travel Alerts
Why set a travel alert?
If you are doing something inconsistent to what you normally do, it's best to set an alert. This typically means traveling but it could also be used when you are making an unusually large purchase.When should you set a travel alert?
Before you leave. That may sound obvious, however it's often overlooked as you prepare for a big trip. Put this on your checklist along with packing and stopping the mail.When you inform a bank about your travels, be sure to consider transit locations in addition to your destinations. During a road trip, this can include any states you will travel through, or lay-over destinations while traveling by air.
How do you set a travel alert?
Travel alerts can quickly be set up via these methods:- Online Banking: go to Online Banking and select Card Management under Services. Select Debit Card and tap on Travel notifications
- Call us at 833-759-1941
- Send us a message in Online Banking
To stay secure during your travels, your best tool could be your cell phone. Make sure your bank has your mobile number and that you can send and receive texts while you travel.
Purchase Alerts for Debit Cards
The Visa Purchase Alerts service allows cardholders to be notified in near real-time of transaction activity on their enrolled card(s). These Visa Purchase Alerts messages can be via e-mail and/or mobile text messages.
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Credit Cards
Lost/Stolen Cards
If your Skyward Mastercard is lost or stolen:
- Call Card Services at 1-866-570-1238.
To disable/re-enable your card go to:
- Online Banking under Services: Card Management .
Travel Alerts
Why set a travel alert?
If you are doing something inconsistent to what you normally do, it's best to set an alert. This typically means traveling but it could also be used when you are making an unusually large purchase.When should you set a travel alert?
Before you leave. That may sound obvious, however it's often overlooked as you prepare for a big trip. Put this on your checklist along with packing and stopping the mail.When you inform a bank about your travels, be sure to consider transit locations in addition to your destinations. During a road trip, this can include any states you will travel through, or lay-over destinations while traveling by air.
How do you set a travel alert?
Travel alerts can quickly be set up via these methods:- Online Banking: go to Services: Credit Cards, click on Travel Center under Account Services
- Call us at 833-759-1941 or the number on the back of your card
- Send us a message in Online Banking
To stay secure during your travels, your best tool could be your cell phone. Make sure your bank has your mobile number and that you can send and receive texts while you travel.
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Consumer Credit Counseling Services
Skyward Credit Union partners with the Kansas Consumer Credit Counseling Services to assist our members in gaining financial stability as well as learning new tools to become more financially successful.
As a nonprofit community service organization, KSCCCS is a member of the National Foundation for Credit Counseling (NFCC), a Housing and Urban Development (HUD) certified housing counseling agency, approved by the Executive Office of the U.S. Trustee (EOUST) to provide financial counseling and education in compliance with bankruptcy code, accredited by the Council on Accreditation (COA) for Children and Families, registered with the Office of the Kansas State Bank Commissioner and a United Way of the Plains funded partner.